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Artificial Intelligence for IT Operations (AIOps)

Binu Midhun

Audience level:

Brief Summary

To know how the business services are performing. Rather than offering a superficial response of “working or not,” they need to know how well everything is performing as well the health, availability, and risk of key IT and business services. Eliminating application blind spots requires complete insight and understanding of which app components rely on what infrastructure - AIOps!


AIOps or artificial intelligence for IT operations is a term first coined by Gartner. It is the application of advanced analytics—in the form of machine learning (ML) and artificial intelligence (AI), towards automating operations so that your ITOps team can move at the speed that your business expects today.

AIOps marries big data with ML to create predictive outcomes that help drive faster root-cause analysis (RCA) and accelerate mean time to repair (MTTR). By providing intelligent, actionable insights that drive a higher level of automation and collaboration, your ITOps can continuously improve, saving your organization time and resources in the process.